chipotle birthday letdown

greg's picture

today was chipotle’s 14th birthday. I got there at 11:15 because I wanted to be sure to get there early for the crazy crowds. apparently not everyone sees today as a big event. the store wasn’t even having any promotions or anything.

i asked about it and the manager was very nice, but said they weren’t doing anything. he did have the great idea that next year (the quinciniera, a huge “coming-of-age” birthday with a big party in Mexican culture) that they should have a huge party but then said “of course, we’d have to get approval from corporate”.

dear “corporate”,

i was there on the 10th birthday and while i’m going to be in mexico next summer i’ll probably be at every other birthday. you should celebrate these things. it’s part of what keeps the “un” in your “un chain”.

all the best on your birthday,
Greg


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Where is my birthday burrito??

Missing the Silver Bullet's picture

well I have been spending my money at Chipotle for about 10 years now. I also have gotten a free burrito on my birthday every year I made the trip into a location. Today I got the shaft and a stern explanation that “they do not give out free burritos just because it is your birthday”. I was stunned and disappointed. I guess I had been wrong all this time. I guess I was lucky and was blessed by good managers at the locations I went to for my free lunch on my birthday. Not today though I had to shell out my usual $6 and I will never eat in his (MATT, Tuttle Crossing DUBLIN, OH) restaurant again. Really smart move, I will take ownership for not knowing on my part, but MATT and his staff could have had a little more tact while handling the situation.

Best Regards,

Ryan

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